AIRPORT TICKET OFFICE – THE BEST PLACE TO BEGIN YOUR JOURNEY!

AIRPORT TICKET OFFICE – THE BEST PLACE TO BEGIN YOUR JOURNEY!

Always understanding and getting ahead of the passengers' desire for great service experiences, VIAGS officially receives and implements the Airport Ticket Office Service, contributing to diverse the range of aviation services, improve services quality according to 5 star standards of Vietnam Airlines from 01/01/2020.

Airport ticket office is available 24/7 at 03 International Airports: Tan Son Nhat, Da Nang and Noi Bai. This is not only a place to assist passengers with the facilities of airline tickets booking, refund, issuing tickets with baggage allowance, providing flight information, but also supporting customers with our special services.

Moreover, the airport ticket office is also an information provider about special promotions and registration for aviation services such as: Meet and greet services, In-town Check-in services, Telephone Check-in services , ...

Let us make your flights more meaningful and full of love.

For more information about our services, please visit the website www.viags.vn or contact directly.

  • Airport Ticket Office Services:

    - Hotline: 1900 1100

    - Location: Noi Bai - Da Nang and Tan Son Nhat International Airport

  • In-town Check-in Services

    - 20 Ngo Quyen, Hoan Kiem District, Ha Noi City - Hotline: 08 656 21 888

    - 200 Vo Nguyen Giap, Phuoc My, Son Tra, Da Nang City – Hotline: 0236 3959 555

  • Telephone Check-in Services

    - Hotline: 1900 6265

    - Applicable for domestic flights of Vietnam Airlines departure from Tan Son Nhat and Noi Bai International Airport

  • Meet and Greet Services

    - Online booking: http://vipservice.vietnamairlines.com/

  • Lotus Lounge Services

         - Hotline: 0981 690 062 – 0981 690 072

         - Location: International Terminal (T2) – Da Nang International Airport.

Other news

A CLOSE-UP ON THE SERVICE OF THE FIRST BATCH OF COVID-19 VACCINES AT TAN SON NHAT INTERNATIONAL AIRPORT

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After landing at Tan Son Nhat International Airport, the first batch of Covid-19 vaccine was received by the Vietnam Airport Ground Services Company Limited (VIAGS) and Tan Son Nhat Cargo Services Joint Stock Company (TCS) - member units of Vietnam Airlines. The first batch then safely be served and gathered at frozen storage.
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VIAGS NOI BAI HANDLED SUCCESSFULLY THE VVIP FLIGHT OF JAPAN PRIME MINISTER

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Japanese Prime Minister Yoshihide Suga has begun a three-day official visit to Vietnam, his first overseas destination after taking office last month. The VVIP flight JF001 carrying PM Suga, accompanied by his wife, landed at Noi Bai International Airport at 6 p.m Sunday, 18th OCT2020 and departed at 9 a.m on Tuesday, 20th OCT2020. Vietnam Airport Ground Services Company – Noi Bai Branch  (VIAGS Noi Bai) has been chosen as a ground handling company for this VVIP flight by Japanese government.
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VIAGS TAN SON NHAT SAFETY SERVED 181 TAKING OFF/LANDING FLIGHTS DURING CLOSING TIME OF TAN SON NHAT AIRPORT DUE TO THE INCIDENT ON JUNE 14, 2020

VIAGS TAN SON NHAT SAFETY SERVED 181 TAKING OFF/LANDING FLIGHTS DURING CLOSING TIME OF TAN SON NHAT AIRPORT DUE TO THE INCIDENT ON JUNE 14, 2020

Due to an airplane accident of an airline at 10:10 AM on June 14, 2020, Tan Son Nhat airport was temporarily closed until after 18:00 PM on the same day, many flights were delayed, canceled, changed the landing airport, etc.

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VIAGS TAN SON NHAT THOUGHTFUL SERVED FLIGHTS OF JETSTAR PACIFIC WITH AIRCRAFT IN WET LEASE WITH VIETNAM AIRLINES

VIAGS TAN SON NHAT THOUGHTFUL SERVED FLIGHTS OF JETSTAR PACIFIC WITH AIRCRAFT IN WET LEASE WITH VIETNAM AIRLINES

From April 15 to June 30, 2020, VIAGS Tan Son Nhat will carry out the service for flights of Vietnam Airlines in wet-lease for Jetstar Pacific on domestic routes including HAN-SGN, HAN/SGNDAD/CXR/ PQC/HPH/VII/THD. Flights are subject to Vietnam Airlines ground and air service standards.
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VIAGS TAN SON NHAT HAS SUCCESSFULLY COMPLETED THE ON-CABIN CARGO TRANSPORT SERVING MISSION USING AIRBUS A350 SUPER AIRCRAFT ON ROUTE SGN-CGK-SGN, ON APRIL 15, 2020

VIAGS TAN SON NHAT HAS SUCCESSFULLY COMPLETED THE ON-CABIN CARGO TRANSPORT SERVING MISSION USING AIRBUS A350 SUPER AIRCRAFT ON ROUTE SGN-CGK-SGN, ON APRIL 15, 2020

Following the success in serving 02 international on-cabin cargo flights using the AIRBUS A350 aircraft - flight VN781 to Melbourne-Australia on 9 and 10 April 2020, dawn on April 15, 2020, VIAGS Tan Son Nhat organized a safe on-cabin cargo flight using AIRBUS A350 aircraft (without removing seats) on the flight with flight number VN9631/VN9630 - SGN - CGK – SGN route (Jakarta - Indonesia).

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Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers NIAGS, DIAGS and TIAGS.