TELEPHONE CHECK IN - THE BEST WAY TO KICK OFF YOUR JOURNEY

Just by use of making a phone call, passengers will be assisted to do check-in process for their flights quickly and professionally, save waiting time at the airport and limit contact, ensure health safety, especially during the upcoming Holidays and Lunar New Year.

+ Application for Domestic flights – Vietnam Airlines departure from Tan Son Nhat and Noi Bai International Airport.
+ Service is only available from 12 hours up to 02 hours prior to departure time.
+ Receive your boarding pass by email and complete check-in at a dedicated counter at the airport.
+ Check-in luggage at dedicated counter.
- Complete the check-in process quickly by just a phone call to the hotline 1900 6265 (from 8:00 to 20:00), fee: 5000 VND/minute.

- Telephone Check-in services has been offered by Vietnam Airlines and VIAGS since 2019 and received a great response from passengers with nearly 16,000 calls in 2021, 8 times higher than the first year of its appearance.

Other news

CAMBODIA AIRWAYS LAUNCHES REGULAR FLIGHTS TO HO CHI MINH CITY

CAMBODIA AIRWAYS LAUNCHES REGULAR FLIGHTS TO HO CHI MINH CITY

On the evening of September 12, 2023, Vietnam Airport Ground Services Company Limited (VIAGS) organized a celebration to welcome Cambodia Airways (KR) as they commenced their inaugural regular flight on the route of Phnom Penh - Ho Chi Minh City - Phnom Penh, which was operated with a 160-seat medium-range Airbus 319 aircraft.
Read More
VIAGS PROUDLY RECEIVED THE BEST PERFORMANCE AWARDS FOR GROUND HANDLING AGENTS

VIAGS PROUDLY RECEIVED THE BEST PERFORMANCE AWARDS FOR GROUND HANDLING AGENTS

VIAGS proudly received Myanmar Airways International’s Best Performance Awards (Ground Handling Agents) for the distinguished and professional service quality.
Read More
CHINA EASTERN AIRLINES INCREASE OPERATION TO HO CHI MINH CITY

CHINA EASTERN AIRLINES INCREASE OPERATION TO HO CHI MINH CITY

On the morning of April 4, 2023, Vietnam Airport Ground Services Company Limited (VIAGS) organized a welcome event for the China Eastern Airlines (MU) flight operating the A330 aircraft on the route Shanghai - Ho Chi Minh - Shanghai.
Read More
WELCOME AIR CHINA (CA) BACK TO THE BEIJING - HO CHI MINH CITY AIR ROUTE

WELCOME AIR CHINA (CA) BACK TO THE BEIJING - HO CHI MINH CITY AIR ROUTE

At the dawn of March 27th, 2023, after a shutdown due to Covid-19 pandemic, Air China (CA) made its first regular flight from Beijing to Ho Chi Minh City.

The reopening of the important flight route connecting Beijing – China with Ho Chi Minh City – Vietnam has a profound impact on promoting aviation and tourism between the two countries, facilitating the recovery of tourism, trade and investment between the two countries after Covid-19 pandemic.

Read More
VIAGS PROUDLY ACHIEVED THE 5-STAR STANDARD CERTIFICATE OF FOOD SAFETY FOR LOTUS LOUNGE (DA NANG INTERNATIONAL AIRPORT)

VIAGS PROUDLY ACHIEVED THE 5-STAR STANDARD CERTIFICATE OF FOOD SAFETY FOR LOTUS LOUNGE (DA NANG INTERNATIONAL AIRPORT)

At the 2022 Food Safety Conference oraganized by Da Nang People's Committee in January 2023, VIAGS proudly achieved the 5-star standard certificate of food safety for the Lotus Lounge (Da Nang International Airport).

Read More
Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers NIAGS, DIAGS and TIAGS.