TELEPHONE CHECK IN - THE BEST WAY TO KICK OFF YOUR JOURNEY

Just by use of making a phone call, passengers will be assisted to do check-in process for their flights quickly and professionally, save waiting time at the airport and limit contact, ensure health safety, especially during the upcoming Holidays and Lunar New Year.

+ Application for Domestic flights – Vietnam Airlines departure from Tan Son Nhat and Noi Bai International Airport.
+ Service is only available from 12 hours up to 02 hours prior to departure time.
+ Receive your boarding pass by email and complete check-in at a dedicated counter at the airport.
+ Check-in luggage at dedicated counter.
- Complete the check-in process quickly by just a phone call to the hotline 1900 6265 (from 8:00 to 20:00), fee: 5000 VND/minute.

- Telephone Check-in services has been offered by Vietnam Airlines and VIAGS since 2019 and received a great response from passengers with nearly 16,000 calls in 2021, 8 times higher than the first year of its appearance.

Other news

AIR CHINA RESUMES REGULAR FLIGHTS TO HO CHI MINH CITY

AIR CHINA RESUMES REGULAR FLIGHTS TO HO CHI MINH CITY

On the afternoon of November 15, 2022, the return flight route Chong Qing (CKG) – Ho Chi Minh City (SGN) – Chong Qing (CKG) was restored by Air China (CA) after being suspended due to the COVID-19 pandemic.
Read More
STAY TUNED FOR VIAGS’S SPECIAL EVENT THIS NOVEMBER

STAY TUNED FOR VIAGS’S SPECIAL EVENT THIS NOVEMBER

As annual occasions, the Appreciation Days are always opportunities for VIAGS to fully express our gratitude and love to dearest partners, customers for our long-term cooperation and development. In addition, this is also a connection for VIAGS to present VIAGS’s new products, services, orientation, vision of the business in the future to our partners and airlines custormers.
Read More
SKYTEAM Appoints PATRICK ROUX AS NEW CEO

SKYTEAM Appoints PATRICK ROUX AS NEW CEO

On October 3, the global airline alliance - SkyTeam appointed Patrick Roux as the new CEO, effective October 1, 2022.
Read More
Dubai Airport launches 24/7 omnichannel customer care center

Dubai Airport launches 24/7 omnichannel customer care center

Passengers traveling through Dubai International Airport (DXB) can now access a new call center that provides 24/7 communication to DXB customer care specialists anytime, anywhere, depending channel of their choice.
Read More
Southwest Airlines updates in-flight flight tracking feature

Southwest Airlines updates in-flight flight tracking feature

Southwest Airlines is updating its flight tracking software with new features, including: Destination Reels, short videos of various attractions to help travelers get excited and learn more about their intended destination surname.
Read More
Vietnam Airport Ground Services Company Limited (VIAGS) is established on 01/01/2016 on the basis of merging three ground service providers NIAGS, DIAGS and TIAGS.